Last Modified: February 20th, 2018
INFORMATION WE COLLECT
When you use our Services, you may provide ConceptDrop with two main types of information: (1) personally identifiable information that you knowingly choose to disclose, which is collected on an individual basis, and (2) general user information that does not contain personally identifiable information, which is collected on an aggregate basis as you browse and use our Services. We collect information from you when you (a) use and/or access our Services, (b) register an account and/or subscribe to ConceptDrop, (c) open and/or respond to our emails, (d) contact ConceptDrop, and/or (e) connect and/or link via social networking website.
Personally Identifiable Information You Choose to Provide
We may ask for certain personal information from you for the purpose of providing to you content and/or services that you request. We collect personal information such as your: (i) contact information (including name, address, company, telephone number, and email); (ii) financial information (such as credit card number, expiration date, verification number and billing address); (iii) username and password (specifically chosen by you or your social media user name/handle); (iv) personal and demographic information (including skills, examples of work, hourly pay rates, age, birthdate and gender); (v) location information (such as geographic location of the device you are using); (vi) creative assets and creative preferences related to various project submissions; (v) feedback/rating information (such as comments, reviews, and your ratings); and (vi) information received from third parties (such as if you choose to integrate a third-party service or through various other agreements supplied to us). Once you register, you have opted in to receive electronic communications from ConceptDrop. ConceptDrop may also provide you with the opportunity to participate in surveys through our Services. If you participate, we will request certain personally identifiable information. Participation in surveys is completely voluntary and you therefore have a choice whether to disclose such information.
Non-Personally Identifiable Information We Collect
Cookies: Like many websites, we and our marketing partners, affiliates, analytics, and service providers use “cookies” to collect information. A cookie is a small data file that we transfer to your computer’s hard disk for record-keeping purposes. We use both persistent cookies that remain on your computer and/or similar device (such as to save your registration ID and login password for future logins to the Service and to track your compliance with ConceptDrop’s applicable policies) and session ID cookies, which expire at the end of your browser session (for example, to enable certain features of the Service, to better understand how you interact with the Service and to monitor aggregate usage by you and web traffic routing on the Service). You may be able to instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to access and/or use all functionality of the Service.
Web Beacons: We and our marketing partners, affiliates, analytics, and service providers may also employ software technology known as “web beacons” or “tracking tags” to help us keep track of what content on our Services is effective and to provide relevant advertising to you. Web beacons are small graphics with a unique identifier that may be invisible to you, and which are used to track the online activity of ‘Internet’ users. Web beacons are embedded in the web pages you review or email messages you receive. Web beacons or similar technologies may be used for a number of purposes, including, without limitation, to count visitors to our Service, to monitor how you navigate the Service or to count how many emails that were sent were actually opened.
Device Data: We use device data, which is information concerning a device you use to access, use, and/or interact with the Services, such as operating system type and/or mobile device model, browser type, domain, and other system settings, the language your system uses and the country and time zone of your device, unique device identifier and/or other device identifier, mobile phone carrier identification, and device software platform and firmware information. When you visit the Services, we may use geo-location, GPS technology or similar technology to determine your current location in order to determine the city you are located within and zip code which will enable us to display a location map with relevant coupons and/or deals near you. Wifi and/or internet protocol addresses received from your browser or device may be used to determine approximate location. Your location data will be used to allow merchants to advertise to customers closest to their stores.
Aggregate: We may collect non-identifying and statistical information about the use of our Services, including without limitation how many visitors visit a specific page, how long they stay on that page and which links, if any, they click on. This information represents a generic overview of our users, including their collective habits. Information collected in the aggregate is not associated with you as an individual. We may share user information in the aggregate with third parties.
Other Tracking Technologies: We may supplement information you provide to us with information from other sources, such as information to validate and/or update your address, payment card and/or other demographic information. This information is used to maintain the accuracy of information on our Services and for internal analysis. Our servers will automatically record information (“log data”), including information that your browser sends whenever you use the Service, which may include features, browser type and settings, how you use ConceptDrop Services and cookie data.
Analytics: ConceptDrop uses mobile and web analytic software to gather statistics and usage trends for product improvement purposes. Our Service may record data from your phone, tablet, or computer such as how frequently you use the Service, what actions you take and performance data including but not limited to influences on contacts and purchases made.
HOW WE USE THAT INFORMATION
operate, maintain and improve our Services;
complete transactions and address your inquiries;
verify the information you provide is valid and for compliance and internal business purposes;
provide you administrative communications, newsletters, marketing or promotional materials and other information including without limitation interest based ads and products;
answer questions and respond to your requests;
administer and develop business relationship with you and if applicable, the company you represent;
perform analytics and conduct research;
send you reminders, support and marketing messages;
manage our administration of the Services;
improve the design and content of our Services; and
analyze programs, products and services we offer.
The information collected in the aggregate enables ConceptDrop to better understand your use of the Services and to enhance your enjoyment. We may use financial information to process payment for any purchases made on our Service, enroll you in one of our accounts and/or other related services in which you elect to participate. If you use the Services, you agree to receive certain communications from us including but not limited to the following:
Special Offers, Newsletters and Updates. We will occasionally send you information on products, special deals, promotions and newsletters. You can sign up for these emails from us at any time on our Service. Out of respect for your privacy, you may elect not to receive these types of communications by changing your account setting through the Services.
Customer Service. Based upon the personally identifiable information you provide us, we will communicate with you in response to your inquiries, to provide the services you request and to manage your account. We will communicate with you by email or telephone, as you may elect.
Supplementation of Information. In order to process your credit card orders, we use a third party provider to validate and verify your account information. All billing and account information is transmitted via https, which is a secure encrypted protocol system.
Parties with whom we may share your information:
Freelancers. We may share a freelancer’s personally identifiable information with clients and/or agencies. If you choose to apply for work as a freelancer through the Service, we will share information relevant to your application with the applicable client(s), including, but not limited to, the information contained in your profile and you consent to the foregoing.
What happens in the event of a change of control:
If we sell or otherwise transfer part or all of ConceptDrop or our assets to another organization (e.g., in the course of a transaction such as a merger, acquisition, bankruptcy, dissolution, liquidation, etc.), your information such as name and email address, user content and/or any other information collected through the Services may be among the items sold and/or transferred.
YOUR INFORMATION CHOICES
We respect your privacy and give you an opportunity to opt out of receiving announcements of certain information. Although we think that you benefit from a more personalized experience when we know more about you and what you like, you can limit the information you provide to ConceptDrop, and you can limit the communications that ConceptDrop sends to you. If you visit our Services and volunteer personally identifiable information, you can opt out of receiving notifications, and you may review, modify, update, and/or delete such personally identifiable information by contacting and/or by changing your preferences on the Service. Please be aware that even after your request for a change is processed, we may still email you non-commercial emails related to your account and your transactions through our Services. Following termination and/or deactivation of your account, ConceptDrop may retain information (including without limitation your profile information) for a commercially reasonable time for backup, archival, and/or audit purposes. In some cases, if you choose not to provide ConceptDrop with requested information, you may not be able to use and/or access all of our Services.
ConceptDrop offers several features that allow you to connect and communicate in private or semi-private spaces, such as ConceptDrop’s platform. Please be respectful and use common sense when communicating in any public community spaces or sharing your personal information with others. Information that you submit can be read, collected, and/or used by others. You are responsible for personal information you choose to post and/or share with others.
Your California Privacy Rights
Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to receive: (a) information identifying any third party companies to whom ConceptDrop may have disclosed personal information to for direct marketing, within the past year; and (b) a description of the categories of personal information disclosed. To obtain such information, please email your request to email@example.com and we will provide a list of categories of personal information disclosed within thirty (30) days of receiving such a request. This request may be made no more than once per calendar year. We reserve the right not to respond to requests submitted in ways other than those specified above.
SERVICE ELIGIBILITY AND CHANGES
Children and Minors. ConceptDrop does not knowingly collect personally identifiable information from children under the age of thirteen (13). If we learn that we have collected personal information from a child under age thirteen (13), we will delete such information as quickly as possible. If you believe that a child under the age of thirteen (13) may have provided us personal information, please contact us at firstname.lastname@example.org.
We work hard to secure your personal information from unauthorized access to and/or unauthorized alteration, disclosure and/or destruction of information we hold. Your account is protected by password for your privacy and security. We periodically review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems. Because the internet is not a completely secure environment, ConceptDrop cannot warrant the security of any information you transmit to ConceptDrop or guarantee that information on the Services may not be accessed, disclosed, altered, and/or destroyed by breach of any of our physical, technical and/or managerial safeguards. Please do your part to help ConceptDrop. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to emails between you and ConceptDrop, at all times. Please limit your access to your computer and/or mobile device and/or browser by signing off after you have finished accessing your account. We are not responsible for the functionality, privacy and/or security measures of any other organization.
ConceptDrop will offer users in the European Union whose personally identifiable information has been transferred to the United States the opportunity to opt out from: (a) the disclosure of personally identifiable information to a non-agent third party; and (b) the use or disclosure of personally identifiable information for a purpose other than the purposes for which the information originally was collected or subsequently authorized by the individual or a compatible purpose. If ConceptDrop were to receive “sensitive personal information” (which includes, without limitation, personal information specifying medical and/or health conditions, racial and/or ethnic origin,), ConceptDrop will request and obtain affirmative consent before disclosing such information to a non-agent third party and before using such information for a purpose other than the purpose originally disclosed and/or a compatible purpose. ConceptDrop will provide you with reasonable mechanisms to exercise your choices should such circumstances arise. ConceptDrop will make sure that any third party receiving personal information subscribes to the same level of privacy protection as is required by ConceptDrop and agree in writing to provide an adequate level of privacy protection.
DATA INTEGRITY AND ACCESS
ConceptDrop will only process personal information in a way that is set forth herein and relevant for the purpose for which it was collected and/or authorized by you. Upon request, we will grant you reasonable access to personal information that we hold about you. For security purposes, ConceptDrop may require verification of identity before providing access to personal information.
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